"I have found no greater satisfaction than achieving success through honest dealing and strict adherence to the view that, for you to gain, those you deal with should gain as well."
~ Alan Greenspan
If you are a company finding yourself in need of, or are considering, outsourcing - you may want to consider becoming an equity owner in that outsource provider. Your equity position will strengthen your client position.
Juxtaposed to a contract, the equity provides an increased commitment between the two parties. As true business partners, each side becomes more interested in each others' success.
You will find that your level of equity will "raise your hand higher" and "increase the volume of your voice" in setting expectations and getting results.
As a business owner, you will find:
- Benefits in the reduced overhead costs associated with outsourcing.
- Benefits in the customer satisfaction and turn-around times associated with "in-house" oversight.
- Benefits in the reduced overhead costs associated with outsourcing.
- Benefits in the customer satisfaction and turn-around times associated with "in-house" oversight.
2 Additional items to consider:
- Conflicts of interest if the outsource provider is supporting industry competitors.- Bringing your outsource provider in as an equity owner in your company too...
~ Jason Saetrum
No comments:
Post a Comment